I found an article on the Forbes website about
how the world of public relations is changing from focusing on social awareness
to behavior change. The article
claims that there is an issue with public relations campaigns today and there
is a “gap between the impact of the work and the unclear objectives of
the work”. This means that public
relations campaigns have intentions, which involve action, but the campaigns
are focused too heavily on the informational side of public relations.
Public
relations professional are very effective at creating relationships, which is one
reason why they utilize social media so well. “PR people were among the first
business people to embrace social media, and they made early efforts to
integrate it into their portfolio of services.” Being able to connect to an audience on a personal level is crucial
but that connection also needs to be able to motivate and inspire action. For example, if your are hired to increase
good will towards Justin Bieber in a PR campaign promoting his altruistic side,
you would also be wanting that good feeling to correlate with album sales, that
is why he hired you.
The
author states that public relation firms have begun integrating into marketing. Public relations has always operated
closely with marketing and the author believes that good social campaigns asks
you to do something not just talk about it or feel a certain way about
something. I believe that this article has an interesting view on public relations and the points it make in regard to action should be considered when creating a PR campaign. In conclusion the narrative portion of a campaign is the “first mile”,
and action is the last step, which should not be overlooked.
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